MENIFEE PONY REFUND POLICY
All refund requests must be submitted using the Refund Request Form below. Include the reason the player will not participate. The Board of Directors must receive a completed request before considering it.
Before the full-refund deadline: Requests received before January 2 for the spring season or August 2 for the fall season receive a 100% refund of the registration fee.
After the full-refund deadline: The Board will review requests on a case-by-case basis. If approved, the refund is based on the player’s status when the request is received:
- Before player assessments: 100%
- Assessments completed, but no team placement or uniform order: 75%
- Placed on a team and uniform ordered: 50%
- Attended at least one practice, but no game: 25%
- Attended at least one game: No refund
Refund percentages apply to the registration fee only. Payment processing fees are nonrefundable. If a uniform has been ordered and its cost cannot be recovered, we will deduct that cost from the approved refund.
We do not issue refunds if a player is removed or suspended for violating league conduct rules. There is no minimum game guarantee; games may be canceled, and rescheduling is not guaranteed. Please allow approximately four weeks to process an approved refund.