Reporting and Resolution Pathway
Steps 1–4 must be completed within 7 days of the concern being reported.
Step 1 – Player / Parent / Guardian
- The individual involved should first assess the concern and attempt to address it directly where appropriate.
Step 2 – Parent Representative
- Concerns must be submitted in writing to the Parent Representative.
- If resolved, the Parent Representative must submit a Team Level Resolution Report.
Step 3 – Team Manager / Head Coach
- If unresolved, the concern will be brought to the Team Manager or Head Coach.
- If resolved, the Parent Representative must submit a Team Level Resolution Report.
Step 4 – Age Group Director (AGD)
- The AGD will review the concern and determine next steps.
- The Game and Conduct Coordinator will be notified.
- If resolved, the Parent Representative must submit a Team Level Resolution Report.
- If unresolved, a Game and Conduct Report must be submitted.
Step 5 – Game and Conduct Committee
- Serious or ongoing concerns may be submitted for review and possible disciplinary action.
Step 6 – Appeals Committee
- Decisions may be appealed in accordance with the established appeal process.
Game & Conduct Committee
Investigators
Matthew Armstrong
Delaine Bennett
Colton MacDonald
Robert Martz
Coordinator
Shannon Raffan