registration withdrawl & Long-Term Injury refund Policy

PURPOSE

The purpose of this policy is to support affordability and access to hockey by providing a fair, transparent, and consistent framework for registration withdrawals and long-term injury refunds. The policy balances the needs of members with Hockey Regina's responsibility to responsibly manage resources and deliver programs for all participants.

SCOPE

This policy applies to all Hockey Regina participants and governs eligibility, calculation, documentation, and administration of registration withdrawal and long-term injury refunds.

This policy applies only to the HRI Registration fee and does not govern the Evaluation & Administration fee (non-refundable), team fees, fundraising obligations, travel expenses, tournament costs, or other fees administered by third parties.

Hockey Regina reserves the right to interpret and apply this policy and to address exceptional circumstances not contemplated within this policy, with any resulting decision being final.

PLAYER WITHDRAWALS

All players who withdraw from Hockey Regina prior to January 15 are eligible for a refund of the HRI Registration Fee in accordance with the schedule below.

Effective Date

The effective date for all player withdrawal refunds shall be the date that the Hockey Regina office is informed in writing (email or written notification) that the player has withdrawn from Hockey Regina.

Calculation

Withdrawal Refunds are calculated as follows:

  • A refund of 100% of the HRI Registration Fees paid will be issued if a player withdraws before or on the final day of registration (2026: August 12).
  • A refund of 90% of the HRI Registration Fee (100% for U7) will be issued if a player withdraws after the close of registration date (2026: August 12), and prior to placement on a team.
  • A refund of 75% of the HRI Registration Fee will be issued if a player withdraws after placement on a team and before November 15.
  • A refund of 50% of the HRI Registration Fee will be issued if a player withdraws after November 15 and before December 15.
  • A refund of 25% of the HRI Registration Fee will be issued if a player withdraws after December 15 and before January 15.
  • Refunds will not be issued if a player withdraws after January 15.

Process

Advise Tammyh@hockeyregina.ca immediately of a player withdrawal.

LONG-TERM INJURIES

Long-term injuries are challenging obstacles for players and families.  Recognizing this and balancing the financial sustainability of the organization, Hockey Regina offers proportional refunds to families in this situation.

Eligibility

Any player who experiences a long-term injury that is not season-ending and results in the player missing 60 consecutive days or more of their Hockey Regina season is eligible for a proportional refund of the HRI Registration Fee. Players who sustain a season-ending injury are also eligible for a proportional refund, provided there are 60 days or more remaining in the applicable Hockey Regina season (as determined by the season dates outlined below) at the time of the injury.

Documentation Requirements

Medical documentation, issued by a certified medical provider, is required to receive the refund.

Calculation

The calculation of the portion of HRI Registration fees the player will be eligible for is based on the number of days missed from the time of the injury or the first day of the season (whichever is later) to the date of Return to Game Play or season end (whichever is sooner). 

Return to Game Play for U11 through U18 is defined as the first game the player is recorded on the gamesheet roster for, after the injury occurred.

Return to Game Play for U7 and U9 is defined as the first time the player participates on ice in a game in any way or capacity.

Games include league, exhibition, playoff, provincial or tournament games.

For the days missed calculation, the following season dates are utilized by division:

  • U7/U9: October 15 to March 15
  • U11: October 1 to March 31
  • U13 / U15 / U18: September 1 to March 31

A player may be injured preseason or during the season, for players injured preseason, calculation begins on the noted beginning day of the season. 

For a player injured in season, calculation begins on the injury date, if the injury date is unknown or inconclusive, the calculation begins on the day the Hockey Regina office was advised of the long-term injury. 

Process

Advise the Hockey Regina Office Manager, at Tammyh@hockeyregina.ca as soon as a long-term injury is suspected.

Once obtained from a medical provider, provide the Office Manager, at the email above, medical documentation of the injury.

For all injuries, minor or major, parents are also required to complete a Hockey Canada injury report, see below for further information on this requirement and process:

Injury Reports

All injuries (minor or major) require completion of a Canadian Hockey Injury Report Form. Forms must be received by Hockey Saskatchewan by mail within 90 days of the accident.

Hockey Saskatchewan Address:

2-575 Park Street

Regina, SK

S4N 5B2

The Injury Report Form is located here.

Forms must be completed in their entirety, or they will be returned.  Only original receipts and/or invoices are accepted.

Hockey Canada is strictly a supplemental insurer. If individuals have access to any other insurance, it must be pursued through them first.  Hockey Canada shall cover those costs not covered by the primary insurance to their policy limits.

For more information on Hockey Canada insurance follow the link or contact Hockey Saskatchewan with questions; 306-789-5101. https://hockeysask.ca/safe-sport/insurance