>> Can I change my password?

Yes. Once you've created your account and logged in, select "Change Your Password" under the Other Options section of your Registration page.

>> How do I know my registration was successful?

Once your registration is complete, your player's name and registration receipt will appear in your account under your list of registered members.

>> I need to update my email address.

If you've changed your email address, first log in using your previous email address. Then contact the Registrar to have your account updated. 
Please note: It is the member's responsibility to keep contact information current so IMHA can communicate important updates throughout the season.

>> I can't find my registration receipt.

No problem. Simply log back into your registration account and you'll be able to view and print receipts for all registered players at any time.

>> I selected cheque payment WHEN I REGISTERED, but now I'd like to pay BY CREDIT CARD.

Please contact the Registrar (indusminorhockey.registrar@gmail.com) to have your registration cancelled. You can then re-register using your preferred payment method.

>> How will I know my child has been accepted TO PLAY THIS YEAR?

Once your registration has been processed and payment has been received, the IMHA Treasurer will send you a confirmation and copy of your invoice.

>> When should I register TO AVOID LATE FEES?

Registration for the upcoming season opens June 1.

To avoid late fees, register between June 1 and June 30.

Late registration fees:
July 16 - July 31: Add +$50 
August 1-31: Add +$75 
September 1 & After: Add +$100 

>> Can I use MY IMHA family account credits to offset my registration?

Yes, any credits you have with the IMHA as of June 1 should automatically be deducted from your registration total within the 'FEES' section of the registration process. If the amount shown does not match your account balance, you can either

1. Cancel your registration and contact indusminorhockey.registrar@gmail.com (or)
2. Complete your registration but you MUST use the CHEQUE PAYMENT option, you can not pay by credit card and have your account credits applied.

>> Can I pay by cheque or in installments?

Yes. If you wish to pay by cheque you will be required to submit a copy of your online receipt as well as your payment to the IMHA Treasurer. The ENTIRE registration fee must be paid with the returned registration receipt.
The balance may be split into three cheques as follows:

• Spring 3-Pay:  (1) Date of Submittal   (2) July 1    (3) August 1
• Summer 4-Pay:  (1) Date of Submittal    (2) July 1    (3) August 1    (4) September 1
• Fall 3-Pay:  (1) Date of Submittal    (2) July 1    (3) September 1

All cheques are to be made payable to lndus Minor Hockey Association or IMHA and full registration fees must be paid by September 1st to ensure your players continued participation in the IMHA. Any other payment questions can be directed to the IMHA Treasurer
indusminorhockey.treasurer@gmail.com

>> What is IMHA's refund policy?

Refund requests must be submitted in writing to both the Registrar and Treasurer. 

Any player that makes AA or AAA will receive a full refund.

The last date for voluntary withdrawal with a full refund is September 15. All refund requests after September 15 will be reviewed on a case-by-case basis by the Executive Board. Should the Executive Board agree on issuing a refund, the refund shall be issued to the entity from whom the registration fee was received.

Once a refund is issued, that player is no longer eligible to play for the IMHA during that season. Prorated refunds may be permitted if a hockey injury or unrelated medical illness is to keep the player out for 8 weeks or longer, (doctor's note is required).
No refund will be permitted if an injury is sustained participating in extracurricular activities. After January 31, no refunds will be completed. A $200.00 administration fee plus the prorate for the season - based on 6 months, will be calculated. 

For any other registration questions please email indusminorhockey.registrar@gmail.com

>> Still Have Questions?

Our volunteers are happy to help.

Registrar  indusminorhockey.registrar@gmail.com

Treasurer  indusminorhockey.treasurer@gmail.com